Venmo is a fast and secure mobile payment service. It’s easy to use Venmo to send, receive, or request money to or from other people online. If you’ve been a Venmo user for a long time and you pay regularly, this makes transactions easier and more convenient.
Venmo accounts can sometimes be temporarily frozen. This can be due to various reasons such as failed payment or any other type of error. Accounts that Venmo freezes contain large amounts of money. In many cases, Venmo doesn’t tell its users why their accounts have been frozen.
In this article, we will learn how to unfreeze your Venmo account.
Why is my Venmo account frozen?
To unfreeze your Venmo account, it’s important to know why it happened Understanding the causes of a frozen Venmo account is the easiest way to fix the problem permanently.
1. Suspicious or Fraudulent Activity on the Account
Venmo clearly mandates that any fraud detection or suspicious account activity will immediately freeze the account.
If Venmo freezes your account, it will notify you by email. and contacting the Venmo support team to unfreeze it.
2. Insufficient Funds at the time of Transaction
If you attempt to make a transaction without sufficient funds in your account, your account may be frozen. It will temporarily freeze your money until it is refunded.
3. Exceed the Number of ACH Transfers Permitted
If you exceed the number of authorized ACH transfers your account may be frozen.
Venmo has different transaction limits based on whether or not your identity has been verified. If your identity is not verified, the transaction limit for your Venmo account is $999.99/week. If your identity is verified, you can transfer up to $19,999.99 per week.
How to Unfreeze Venmo account?
If your Venmo account is temporarily frozen because of a rule violation, there are two things you can do to unfreeze your Venmo account.
Method 1: Add money to your Venmo account
As mentioned earlier, Venmo may freeze your account if you exceed the number of ACH transfers allowed in your account or due to insufficient funds at the time of the transaction.
In that case, you should fund your Venmo account as soon as possible. Here’s how to add funds to unfreeze your Venmo account. Follow these steps:
- Go to venmo.com/addfunds, through your browser or App, and sign in to your Venmo account.
- Now pop-up window prompt on your screen, select your bank account.
- Enter the amount you would like to add to your Venmo wallet.
- Once you’ve successfully transferred funds to Venmo, thus unfreezing process takes two or three business days to complete.
Method 2: Unfreeze your account via phone
Simply contact them at this phone number (855-812-4430). You can do it on any working day.
Method 3: Unfreeze your account via email
You can also reach out to the Venmo support team via email. Their email address is [email protected].
You can also chat directly from the Venmo app to freeze a Venmo account.
- Launch the Venmo app.
- Tap the menu icon in the upper left corner.
- Tap Get Help at the bottom of the menu.
- Now hit Contact Us.
- Here you have three options, simply hit Chat With Us.
How to Get Money Out of Frozen Venmo Account?
Once your Venmo account is frozen, unfortunately, you will not be able to withdraw money from your account. But don’t worry, if you unfreeze your Venmo account, you can withdraw money from your account. So to unfreeze your account first, follow the steps below:
1. Visit the Venmo Recover page and Sign In to your account.
2. Reply to an email they sent you when your Venmo account was frozen.
Will Venmo Unfreeze My Account?
To withdraw a Venmo account or unblock a Venmo account, you must visit the Venmo Help Center page. Additionally, Venmo customer service can be contacted via email.
How long does it take to unfreeze a Venmo account?
Venmo takes about 2-3 days to unfreeze your account. Even if you don’t have enough funds in your Venmo account, your account will be frozen until you pay back your dues.
How do I know if my Venmo account is frozen?
If your account is frozen, you will receive an email with possible reasons. If you don’t receive the email, you’ll have time to try the payment next time.